Terms And Conditions

Welcome to Elite Hardwood Flooring (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website and services. By accessing or using this website, requesting a quote, contacting us, or engaging our services, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use our website or services.

1. Company Information

Elite Hardwood Flooring provides hardwood flooring installation, refinishing, repair, restoration, staining, finishing, and related flooring services for residential and commercial properties.

Contact Information:

• Elite Hardwood Flooring
• 17 Terners Drive, Sausalito, CA 94965
• Phone: (415) 335-3344
• Email: elitehardwoodca@gmail.com

2. Website Use

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws or regulations.

You may not:

• Use the website for fraudulent purposes.
• Attempt to gain unauthorized access to website systems.
• Interfere with the operation or security of the website.
• Copy, reproduce, or distribute website content without written permission.

3. Quotes and Estimates

Any quote, estimate, or pricing information provided through our website, phone, email, or consultation is for informational purposes only.

Final project pricing may vary based on:

• Site inspection findings
• Material availability
• Project scope changes
• Additional labor requirements
• Unforeseen conditions discovered during work

All estimates are subject to revision until a formal service agreement is executed.

4. Service Agreements

Specific flooring projects may require a separate written contract outlining:

• Scope of work
• Materials
• Project timeline
• Payment terms
• Warranties
• Change orders

In the event of any conflict between these Terms and a signed service agreement, the signed agreement shall control.

5. Scheduling and Project Timelines

We strive to complete projects within estimated timelines; however, schedules may be affected by:

• Weather conditions
• Material delays
• Site accessibility issues
• Client-requested changes
• Circumstances beyond our reasonable control

Project completion dates are estimates and are not guaranteed unless expressly stated in writing.

6. Payments

Payment terms will be outlined in your estimate, invoice, or project agreement.

Failure to make payments when due may result in:

• Suspension of work
• Project delays
• Additional collection costs
• Legal remedies available under applicable law

Customers are responsible for all applicable taxes unless otherwise stated.

7. Change Orders

Any modifications to the agreed project scope may require a written change order and may affect pricing, materials, and completion schedules.

Work requested outside the original scope may incur additional charges.

8. Customer Responsibilities

Customers agree to:

• Provide accurate project information.
• Ensure reasonable access to the work area.
• Remove valuable or fragile items before work begins.
• Notify us of known property conditions that may affect the project.

We are not responsible for delays or damages resulting from inaccurate information provided by customers.

9. Warranty Disclaimer

We strive to provide high-quality workmanship and materials.

Manufacturer warranties, where applicable, remain subject to the manufacturer’s terms and conditions.

Except as expressly stated in writing, the website and its content are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Elite Hardwood Flooring shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Lost profits
• Business interruption
• Loss of data

Our total liability arising from any claim shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

11. Intellectual Property

All content on this website, including:

• Text
• Logos
• Graphics
• Images
• Service descriptions
• Designs

is owned by or licensed to Elite Hardwood Flooring and protected by applicable intellectual property laws.

Unauthorized use is prohibited.

12. Third-Party Links

This website may contain links to third-party websites for informational purposes.

We do not control or endorse third-party websites and are not responsible for their content, policies, or practices.

Users access third-party websites at their own risk.

13. User Submissions

By submitting information through forms, quote requests, emails, or other communications, you represent that:

• The information provided is accurate.
• You have the right to submit such information.
• The information does not violate any law or third-party rights.

You grant us permission to use submitted information for customer service, project management, and business communications.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. Force Majeure

We shall not be liable for any delay or failure to perform caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Severe weather
• Labor disputes
• Material shortages
• Government actions
• Utility failures

16. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict-of-law principles.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in California.

17. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time.

Updated versions will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of those changes.

18. Contact Us

If you have questions regarding these Terms and Conditions, please contact:

Elite Hardwood Flooring

Phone: (415) 335-3344

Email: elitehardwoodca@gmail.com

Address: 17 Terners Drive, Sausalito, CA 94965